This policy explains how Ritufal website and related applications (the “Site”, “we” or “us”) collects, uses, shares and protects the personal information that we collect through this site or different channels.

Ritufal has established the site to link users who need foods or grocery items to be delivered by riders from affiliated restaurants or shops to their desired location. This policy also applies to any mobile applications that we develop for use with our services. By using this Site, you agree to these policies.

How the Information is Collected

Information provided by web browser

You may provide us with personal information like your name, contact no, mailing address and email id. Our app may also fetch your location to give you the best service. Like many other websites, we may record information that your browser routinely shares such as browser type, language, device info, date/time of visit, referring page, IP address, geographic location, and the pages you visit. This is generally anonymous data collected on an aggregate basis.

Personal Information that you provide

To use our service, you must create an account on our Site. We will ask for personally identifiable information (name, phone number, e-mail address). We may also collect demographic information (like zip code). You may also provide additional details as part of your profile. You can review and revise your profile at any time. We encourage you to carefully consider the information you share.

Payment Information

To make online payments, you may need to provide bank account, mobile financial service (MFS), debit card, or credit card details to the Ritufal platform.

Cookies & Tracking

Session and Persistent Cookies

We may use cookies to keep track of users and the services they select. Session cookies are deleted after you close your browser, while persistent cookies may remain for future visits. These help us analyze usage and improve our services. Business partners may also place cookies to assist with analytics.

Web Beacons

We may use web beacons or similar technologies to track the effectiveness of our communications.

Advertising Cookies

Third parties (e.g., Google) may use cookies to show ads relevant to your interests, limit ad frequency, and measure ad effectiveness.

Google Analytics

We may use Google Analytics to gather anonymous statistical information about how visitors use this Site. We do not attempt to associate anonymous data with personally identifiable information.

By using the Ritufal Site or App, you agree to comply with and be bound by this Privacy Policy.